Return & Refund Policy

At GlowDown Care, customer satisfaction is important to us.

Returns

Due to the nature of skincare and personal care products, opened or used items may not be eligible for return unless the product arrived damaged or defective.

Damaged or Defective Products

If your order arrives damaged or defective, please contact us within 7 days of delivery and include your order number and photos of the issue.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping

If a return is approved, customers may be responsible for return shipping costs unless the item was damaged, defective, or shipped incorrectly.

Contact Us

For return or refund requests, please contact us at info@glowdonwcare.com